Vysokovská 15, 19300 Praha 20
Vysokovská 15, 19300 Praha 20
10100 Praha 10
Intellectual Property (up)
The site contains copyrighted material (mainly text, pictures and videos) proprietary to Nuclear Holocats according copyright law. If you wish to use any part of the site content, please contact us on Nuclear@holocats.cz
Placing an order (up)
To place an order, add the item you want to the shopping cart, proceed to check out and follow the instructions.
We may refuse to accept an order for these reasons:
- Goods are not available
- There is no authorisation for your payment
- There has been a pricing or product description error
- We have reason to believe the transaction is a fraud
Nuclear Holocats ships with czech post from Prague. The shipping price is calculated according the distance and weight of the package automatically in the shopping cart.
Nuclear Holocats is not responsible for any customs fees or taxes that may occur. Nuclear Holocats is not responsible for any delays caused by the courier service or customs. Contact your local customs agent if you are unsure of the rules in your country.
Returns and Refunds (up)
You can return goods, for any reason, within 14 days of receipt for a refund or exchange.
If you want a refund, you will need to contact us via email and send/bring the product back to our delivery address and we will refund original price you paid (including the original shipping).
When the product is defective, you can ask for exchange.
For both options please contact us on our email Nuclear@holocats.cz providing the following:
- Order specific symbol
- items you wish to return
- reason(s) for return (not mandatory, but greatly appreciated)
We will get back to you as soon as we can with full instructions on possibilities to return the item. Please wait for our reply before sending the goods back via post. (Otherwise delays or problems may occur. Sometimes even the picture of faulty product might be enough to take next steps.)
When products are found to be defective, we will reimburse the cost of return postage.
Please keep in mind that tailor made products are not returnable.
If the exchange rate changes between the date of purchase and the date of refund, you will see a discrepancy in the amount refunded. This is governed by the banks and totally beyond our control, and may result in you being refunded more or less than you originally paid.
Any taxes or customs charges brought about by the return of items will be payable by the customer and deducted from the total amount refunded. These charges can be avoided by writing "Garment Return" and noting a value of zero on the customs declaration.
If you have any questions about our returns policy please contact us: Nuclear@holocats.cz
Our primary aim in collecting personal information is to complete your order and to provide you with information you have asked for e.g. mail from newsletter.
Nuclear Holocats stores some of the information you provide to us. This includes your name, address, email and purchasing history. If you would like to recall please contact us on email: Nuclear@holocats.cz (we will erase your registration immediately)
We also collect anonymous data such as what pages and products you look at. This information is stored as overall totals and can not be backtracked to your account.
We will not distribute any of this information with ANY third parties.
These terms and conditions are governed by and construed in accordance with the laws of Czech Republic, without giving effect to any principles of conflicts of law. All users agree that any legal actions related to the site shall be brought and conducted in Czech Republic, and users hereby consent to jurisdiction of this country. If any provision of these terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.